From classification to report, one pipeline
The methods feed each other: classification output becomes input for the insight steps, insights become the report, the report becomes five formats. Every step is broken out below.
More than a sentiment score
Classification results are not a finding on their own. These four outputs explain what the numbers mean.
Executive summary
Key findings, headline metrics and a one-line headline. Not generic filler. Every statement is grounded in the data.
Pain points
Problems ranked by frequency and intensity, each with a severity label and supporting quotes.
Usage motivations
Why customers choose you and stay. Different from positive sentiment: the reason behind the decision.
Personas
Behaviour, not demographics: customer clusters with motivations, concerns and share percentages.
Thirteen methods, one pipeline
The use case selects which methods run, and results feed each other. Insight steps consume the classification output as input.
Sentiment and emotion
- Document-level sentiment
- Aspect-based sentiment (ABSA)
- Emotion detection
Themes and intent
- Topic modeling
- Intent classification
- Keyword extraction
Measurement and comparison
- NPS/CSAT prediction
- Comparative sentiment
- Trend analysis
Insights
- Executive summary
- Pain points
- Usage motivations
- Personas
Five presentation-ready formats
All generated from the same report model. Whichever format you download, you see the same content.
Web view
Full report in the browser
Print-ready A4
Word
Editable .docx
Excel
All rows and quotes
PowerPoint
Slides with embedded charts
No fabricated quotes
If a report goes in front of your board, every quote in it needs to be something a customer actually said.
Quotes traced to the source
Every quote is tied to the row it came from and verified in two layers. A quote that cannot be found in your data is not shown.
No silent failures
If an analysis fails, the report says so plainly. An empty result is never presented as a success.
Arithmetic is not left to AI
Distributions, cross-tabs and segment breakdowns are computed deterministically, never asked of a language model.
One language per report
You choose the output language and the report stays in it from end to end. No mixed-language output.
Try it with your own data
One CSV file and a few minutes is all it takes. No credit card required.