An Online Text Analysis Platform for Fast and Reliable Customer Insights

Examine app reviews, open-ended survey responses, support records and call-center transcripts together. Identify recurring topics, sentiment trends, problem areas and usage motivations; trace every finding back to the record and quote it rests on.

How it works

A report in three steps

1

Upload your data

Drop a CSV or Excel file, or pull Google Play / App Store reviews directly.

2

Pick a use case

Columns are matched automatically. You see the steps that will run and the estimated time before starting.

3

Get the report

The analysis runs on the server, so you can close the tab. The report is built automatically when the run finishes.

Details

Traceable analysis, from the summary back to the source record

What the analysis produces, which data it works on and what it costs — each on its own page.

Product boundary

In-depth qualitative analysis, or scalable feedback analysis?

Both products work on text data; the difference lies in the purpose of the analysis, the volume of data and the degree of researcher control.

YouReply Intelligence

Use Intelligence if you want to review large volumes of feedback against the same criteria on a regular basis, track trends and produce executive output. Ready-made set-ups for app reviews, support records, NPS comments and call-center transcripts.

You are here

YouReply Qualitative

This is the place if you want to build a codebook, code interviews line by line and interpret themes as the researcher. A methodological workspace for interviews, focus groups, field notes and open-ended responses.

Explore YouReply Qualitative

Try it with your own data

One CSV file and a few minutes is all it takes. No credit card required.

Demo environment

Explore the platform on a sample research project.

The demo environment offers the same functionality as the production version of the platform. It contains customer reviews, completed analyses and prepared reports, so the tools can be evaluated in the context of a study that contains data.

  1. Sign in with the shared demo account

    No registration or email verification is required. The same account gives access to all five products.

  2. Explore the sample study

    Review the customer reviews, analysis results and reports. The question mark in the top right corner of each screen opens the user guide for that screen.

  3. Create your personal account

    Changes made in the demo environment are not carried over to a personal account. New accounts start empty and only the account owner can access their data.

Access details

Available
Email
demo@demo.youreply.com.tr
Password
Demo2026!
Go to the demo environment (opens in a new tab)

Demo data is synthetic. “Örnek Araştırma” is a fictitious organisation. The people, participants, responses and analysis results in the environment were generated artificially for demonstration purposes only; they cannot be associated with real persons or organisations and cannot be used as research findings. As the account is public, do not enter personal or confidential data; the data is reset at regular intervals.

Email sending, payments and AI-assisted features are disabled in the demo environment.